Privacy information

Only share the information needed for your enquiry. Do not send passwords, identity documents, financial information, or sensitive learner information through a public contact form.

For a privacy question, access request, correction request, or account-related concern, contact Lerniva support. We will review the enquiry and explain the applicable next step.

Account and data deletion requests are handled through the process described on the Account and data requests page. Handling depends on verification, applicable records, and the policy in effect when the request is processed.